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Just to give you some information the NPRC in St, Louis which is the facility that houses Service member files is currently only processing "Emergency Requests". What this means is because of the pandemic they have scaled down their operations only processing burial requests, homeless veterans, education benefits. Most people will have to wait until they resume normal business operations in order to receive Discharge or OMPF files.
In the mean time you can try contacting the local VA facility that he may have received care from it possible that they may have his discharge in those files. Additionally, since I see he is from Illinois you can try contacting the following below. Just an FYI Illinois Department of Veterans Affairs (IDVA) may have state forms that you may need to fill out.
Look at the number below that lists DD214's and files.
Illinois Department of Veterans' Affairs
833 South Spring Street
P.O. Box 19432
Springfield, IL 62794-9432
George Dunn County Building
69 West Washington
Chicago, Illinois 60602
Fax number 312-814-2764
Toll Free 800-437-9824
Department Phone Number Director Chicago 312-814-2460
Assistant Director Chicago: 312-814-2460
Chief-of-Staff 217-785-2775 Chief Legal Counsel 312-814-5391 Communication Manager/
Information Technology 217-782-4062 Legislative Liaison 217-524-7278 Procurement Officer 217-785-7813 MIA/POW Scholarship 217-782-3564 War Graves 217-782-6643 Files/DD214's 217-782-4652 Field Services/Service Offices 312-814-2745 State Approving Agency 217-782-7838 Veterans' Cash Grant 217-782-6153
Hope this helps,
Dear Ms. Garcia,
Thank you for posting your request on History Hub!
His DD-214 or equivalent form should be included in his Official Military Personnel File (OMPF). OMPFs and individual medical reports for those who served in the U.S. Army during most of the 20th century are in the custody of NARA's National Personnel Records Center in St. Louis. In many cases where personnel records were destroyed in the 1973 fire, proof of service can be provided from other records such as morning reports, payrolls, and military orders, and a certificate of military service will be issued. Please complete a GSA Standard Form 180 and mail it to NARA's National Personnel Records Center, (Military Personnel Records), 1 Archives Drive, St. Louis, MO 63138-1002. Veterans and their next of kin also may use eVetRecs to request records. See eVetRecs Help for instructions. If there is any information requested by the form which you do not know, you may omit it or provide estimates (such as for dates), however the more information you provide, the easier it will be to locate the correct file if it survived the fire. If all you need is proof of service, you may specify that you are requesting the “DD Form 214 or equivalent”. For more information see Access to Official Military Personnel Files (OMPF) - Veterans and Next-of-Kin.
Due to the COVID-19 pandemic, the NPRC is closed except for emergencies. Currently, NPRC will continue servicing requests ONLY associated with medical treatments, burials, and homeless veterans seeking admittance to a homeless shelter. If your request is urgent, please see Emergency Requests and Deadlines. Please refrain from submitting non-emergency requests such as replacement medals, administrative corrections, or records research until NPRC returns to pre-COVID staffing levels. Please check archives.gov/veterans for updates to the NPRC operating hours and status. We apologize for any inconvenience.
We hope this is helpful.