Dear Ms. Brown,
Thank you for posting your request on History Hub!
The "official" photograph of an individual is not considered to be permanent federal records by the respective military services and is not retained in a separate collection by the service. If the photograph you are seeking still exists, it will most likely be found in the individual's Official Military Personnel File (OMPF). However, there is no guarantee the photograph will be present.
We suggest that you request a copy of his Official Military Personnel File (OMPF). OMPFs and individual medical reports for enlisted men of the U.S. Army who were separated from the service after October 1912 and prior to 1958 are in the custody of NARA's National Personnel Records Center in St. Louis. In many cases where personnel records were destroyed in the 1973 fire, proof of service can be provided from other records such as morning reports, payrolls, and military orders, and a certificate of military service will be issued. Please complete a GSA Standard Form 180 and mail it to NARA's National Personnel Records Center, (Military Personnel Records), 1 Archives Drive, St. Louis, MO 63138-1002. Veterans and their next of kin also may use eVetRecs to request records. See eVetRecs Help for instructions. For more information see Official Military Personnel Files (OMPF), Archival Records Requests.
For Air Force (including Army Air Corps), Army, and Navy personnel, NARA's National Personnel Records Center will verify the awards to which a veteran is entitled and forward the request with the verification to the appropriate service department for issuance of the medals. For requesting medals and awards, please use eVetRecs on NARA’s website at https://www.archives.gov/veterans/evetrecs/ or complete a GSA Standard Form 180 and send it to NARA's Military Personnel Records, National Personnel Records Center, 1 Archives Drive, St. Louis, MO 63138-1002. Provide as much information as possible in Section II under "other."
Due to the coronavirus public health emergency, the NPRC closed again as of November 7, 2020 until further notice. NPRC will respond only to requests involving burials, medical emergencies, and homeless veterans. If your request is urgent, please see Emergency Requests and Deadlines or emergency requests may be faxed to (314) 801-0764. Please check archives.gov/veterans for updates to the NPRC operating hours and status. We apologize for any inconvenience.
We hope this is helpful. Best of luck with your family research!