Dear Mr. Payne,
Thank you for posting your request on History Hub!
We have submitted the functionality problem with the Natural Disaster Request FAX number you have identified to the proper authority. You may submit your completed SF-180 using this FAX number 314-801-9195 for the NPRC. You also may submit your request entirely online with eVetRecs.
We hope this information has been helpful.
I appreciate your response. However, several times now I have tried the number, 314-801-9195, which you give below, and it never answers. The old number (from the website) which I reported, 314-801-0764, at least picks up and has a very brief fax interaction before it stops responding. .