1 Reply Latest reply on Sep 22, 2020 10:10 AM by Holly Rivet Branched to a new discussion.

    Seeking status of records request made two months ago

    Marlene Leffson Newbie
    Marlene Leffson Sep 20, 2020 9:45 PM

      I requested military records for my father two months ago but have received nothing since initial confirmation with the request number (Your request number pertaining to GALL, STEVE is 2-24120961245. Please refer to this number in any communications you may have with us concerning your request.). There seems to be no way to obtain any update or status?

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        • Re: Seeking status of records request made two months ago
          Holly Rivet Tracker
          Holly Rivet Expert Sep 22, 2020 10:10 AM (in response to Marlene Leffson)

          Dear Ms. Leffson,

           

          Thank you for posting your request on History Hub!

           

          Due to the COVID-19 pandemic, the NPRC was closed from March 23 through June 23, 2020. As of June 24, the NPRC entered into Phase One of a gradual reopening process. The center is currently only servicing emergency requests associated with medical treatments, burials, homeless veterans, VA Home loan guarantees, and employment opportunities. Status updates for all other requests previously submitted are not available at this time. We expect to restore this service as soon as we are able to resume normal operations at the end of this public health emergency.

           

          For more information on the NPRC Phased Reopening, please visit https://www.archives.gov/veterans/military-service-records-0 .

           

          We hope this information is helpful.

           

          Sincerely,

          Holly Rivet

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