Dear Ms. Fister,
Thank you for posting your request on History Hub!
Also, thank you for alerting us to the issue the Fax machine at the Civilian Personnel Center. We have been informed that it should now be back in service.
Please note that NARA has closed the Civilian Personnel Records Center (CPR) in Valmeyer, IL, effective immediately and until further notice. The local jurisdiction where CPR is located (Monroe County, IL) reported public health metrics that exceeded NARA’s targets for safe operation of our facilities. CPR will remain closed until local public health conditions improve. During the closure, CPR will maintain minimal staffing levels to support emergency reference requests only.
More information about the National Archives' response to coronavirus can be found at archives.gov/coronavirus.
We hope this is helpful.