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Re: Requests made to National Archives at College Park
Rebecca Collier
Aug 26, 2020 8:13 AM
2 people found this helpfulDear Mr. Schneider,
Thank you for posting your request to History Hub!
At this point, you do not have a paid order. You are submitting a request. The staff of the various reference units at College Park have not returned physically to the building and would be unable to provide you with a quote. Instead of having these requests stack up, this particular unit is asking you to re-submit it once they have returned. They are working remotely as all of the History Hub Team members are. We apologize for any inconvenience.
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Re: Requests made to National Archives at College Park
Thanks for the reply, was curious how requests were being handled because some individuals seeking records are told what email address to submit their request to. However, some individuals are confused thinking that it is a first come first serve basis when they are submitting. This is not the case from what you are telling me.
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Re: Requests made to National Archives at College Park
Rebecca Collier
Aug 26, 2020 11:00 AM
1 person found this helpfulDear Mr. Schneider,
Thank you for posting your follow-up request on History Hub!
The information we provided in our ONLY pertains to the textual reference unit at College Park. Other NARA units across the country are re-opening and phasing in the level of work at different rates. Please see NARA’s COVID-19 Updates for more information. The re-opening is for the facilities/buildings. Most of the staff of NARA has been working remotely since our facilities closed. As staff members return physically to our facilities where the records are housed, we will be able to provide more services.
We hope this is helpful.
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