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Re: Seeking Status of DD-214 request
Elliot Schneider Aug 21, 2020 9:40 PM (in response to Lori Webb)1 person found this helpfulLori,
They are only processing emergency requests pertaining to burials.
For the meantime I would try reaching out to your state veterans service office, or even county veterans service office. Sometimes discharges were recorded at the county clerks office.
Thanks,
Elliot Schneider
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Re: Seeking Status of DD-214 request
Thomas RichardsonAug 25, 2020 5:40 PM (in response to Lori Webb)
1 person found this helpfulDear Ms. Webb,
Thank you for posting your request on History Hub!
Due to the COVID-19 pandemic, the NPRC was closed from March 23 through June 23, 2020. As of June 24th, the NPRC entered into Phase One of a gradual reopening process. The center is currently only servicing emergency requests and will soon expand its service to include time-sensitive requests from veterans for records needed to secure VA home loan guarantees and employment opportunities. We apologize for any inconvenience.
You also may telephone the NPRC Customer Service Line (this is a long-distance call for most customers) at 314-801-0800.
We hope this is helpful.