1 Reply Latest reply on Aug 6, 2020 10:38 AM by Jason Atkinson

    Seeking status of Cherokee War records order

    Jane Bonny Newbie
    Jane Bonny Jul 31, 2020 3:30 PM

      I ordered two sets of Cherokee Wars Records the 1st week in January and selected electronic delivery. The NARA website says the records are in the mail room. Does anyone think these records will ever be sent or are we awaiting the end of Covid-19?

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        • Re: Seeking status of Cherokee War records order
          Jason Atkinson Ranger
          Jason Atkinson Expert Aug 6, 2020 10:38 AM (in response to Jane Bonny)

          Dear Ms. Bonny,

           

          Thank you for posting your request on History Hub!

           

          The National Archives and Records Administration (NARA) has suspended reproduction and digitization services until further notice due to COVID-19. Orders will not be serviced until operations can resume safely. Once operations resume, document reproduction requests will be filled in the order in which they were received. We apologize for any inconvenience. Customer service representatives are available to answer questions regarding orders currently in our system at trustfundsupport@nara.gov.

           

          For the latest information on NARA’s response to COVID-19, please see https://www.archives.gov/coronavirus.

           

          We hope this is helpful.