1 Reply Latest reply on Jun 19, 2020 3:33 PM by Thomas Richardson Branched from an earlier discussion.

    Seeking Status of My Request Number


      I'm going on 15 months since the initial request of my military records from 1988-1991. Still in the active "gathering information" phase

        • Re: Seeking Status of My Request Number
          Thomas Richardson Navigator

          Dear Mr. Kempe,


          Thank you for posting your request on History Hub!


          The amount of time that has elapsed since you submitted your request is highly irregular. We suggest that you continue to check the status of your request by email through the NPRC Customer Service Center at mpr.status@nara.gov. Please provide the request number, the name, address and phone number of the requester, and the veteran's branch of service in order to aid NPRC to find your request in their system. You will receive a return email from NPRC with a projected completion date for your request.


          While checking on the status of your request, please verify the mailing address to ensure that if your request was completed, that it was sent to the correct address.


          We hope this is helpful.