Just FYI the NPRC is only processing emergency request such as burial request. Most likely will resume normal processing when they resume normal operations.
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Dear Ms. Glaser,
Thank you for posting your request to History Hub!
Due to the coronavirus public health emergency, the National Personnel Records Center is servicing only urgent requests related to homeless veterans, medical emergencies, and funerals. Once operations resume, requests will be filled in the order in which they were received. We apologize for any inconvenience. We thank you for your patience and look forward to resuming normal operations when the public health emergency has ended.
More information about the National Archives' response to coronavirus can be found at archives.gov/coronavirus
We hope this information is helpful.
I Realize the circumstances due to the Virus. I am trying to get some financial things done and the discount because of my Dad’s Navy will help. Any help in expediting this will be Much appreciated. The President has seen to it that other areas are working. I find it hard to believe he does not have the other branches of the Government open. Sorry to seem pushy but this would really help my family and me. Linda
You may want to try contacting the local or state veterans service office. They maybe able to assist. Sometimes service members were instructed to have their discharge papers recorded at the local recorder's office. Especially if they are receiving state benefits. Anything at this point is worth a shot.