1 Reply Latest reply on Jun 16, 2020 1:05 PM by Holly Rivet

    Seeking my son's Navy dependent medical record


      I am trying to help my son, Matthew T. Self, find a copy of his medical record from US Naval Medical Center Portsmouth. He had surgery to fix a broken elbow and was released on 9/11/2001.  He was not yet 4 years old.  He is 22 now. The surgery left him with a large scar on his elbow.  He is trying to enlist in the US Army now and they are asking for a record of his surgery to explain the large scar.  He applied online for the records and received this email in April 2020:


      Date: Thu, Apr 30, 2020 at 10:05 AM

      Subject: 2020043036316-NA13177-SELF-24112 - Status Update to Military Clinical and Medical Treatment Records


      Thank you for submitting this request, our Customer Service Desk will review your submission and will respond accordingly.

      This message has been automatically generated by our system. Please do not reply to this email.

      Section 1: Requester Details

      Last Name: SELF

      First Name: MATTHEW

      Section 2: Sponsor (Veteran) Information

      Veteran Last Name: SELF

      Veteran First Name: GEORGE

      Veteran Middle Name: H

      Branch of Service: Coast Guard

      Section 3: Patient (Dependent or Veteran) Information

      Patient Last Name: SELF

      Patient First Name: MATTHEW

      Patient Middle Name:

      Military Treatment Facility: NAVAL MEDICAL CENTER PORTSMOUTH

      Section 4: Comments

      Additional Comments: Requesting documentation of surgery on broken elbow September 9th to September 11th, 2001


      Can you help us, please?

        • Re: Seeking my son's Navy dependent medical record
          Holly Rivet Tracker

          Dear Mr. Self,


          Thank you for posting your request on History Hub!


          You may check the status of a Medical Request online.  Due to the coronavirus public health emergency, the National Personnel Records Center is servicing only urgent requests related to homeless veterans, medical emergencies, and funerals which may be faxed to 314-801-0764. Even as we begin to reopen, operations may be curtailed due to limited staffing.


          We thank you for your patience and look forward to resuming normal operations when the public health emergency has ended.


          We hope this is helpful.



          Holly Rivet