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Dear Ms. Person,
Thank you for submitting your question on the History Hub.
Please allow at least 10 days for the National Personnel Records Center to receive and process your request, after which you may check the status of your request by e-mail through the NPRC Customer Service Center at email@example.com. Please provide the request number, the name, address and phone number of the requester, and the veteran's branch of service in order to aid NPRC to find your request in their system. You will receive a return email from NPRC with a projected completion date for your request.
You may also telephone the NPRC Customer Service Line (this is a long-distance call for most customers) at 314-801-0800.
Due to the coronavirus public health emergency, the National Personnel Records Center is servicing only urgent requests related to homeless veterans, medical emergencies, and funerals which may be faxed to 314-801-0764. We thank you for your patience and look forward to resuming normal operations when the public health emergency has ended.
We hope this information is helpful.
I would suggest that if you can to contact your State Veterans Office, or local county veterans office or local recorder's office. Many returning veterans were required to have discharge papers recorded. Especially if they were receiving state benefits. Found my fathers this way.
Best of luck in your search.