All of my grandfather's records (Army, WWII) were lost in the St. Louis fire, but with some pictures I've found out a lot about him based on his uniform patches!
Do you have any pictures?
If you have tried and received a response from NPRC regarding the fire their maybe other ways to obtain your grandfathers records. This usually takes looking into his place of enlistment such as states, and county. Chance are that he may have had his discharge papers recorded at the local county recorders office where he lived at the time or at least after the war. If you need assistance please provide more information on your relative.
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Dear Mr. Nathanson,
Thank you for posting your request to the History Hub!
We suggest first searching the National Archives’ Access to Archival Databases World War II Army Enlistment Records to determine when he enlisted as well as obtain his service number. This information will assist you should you decide to locate auxiliary files such as final pay vouchers. For more information on auxiliary files and how to access them, please review this presentation.
Also, please request his Selective Service Card and Classification Ledger from the National Archives at St. Louis. This collection includes men who registered for the draft with dates of birth through March 1957. Ledgers can indicate duration of service, while the draft cards may include more specific information such as branch of service, service number, or reserves service.
And lastly, please submit a completed SF-180 to the National Personnel Record Center to being an inquiry to the National Personnel and Records Center, 1 Archives Drive, St. Louis, MO 63138-1002.
We hope this information is helpful. Best of luck with your research!
Do you have any additional information pertaining to your relative such as name date of birth and place born. Many people here are able to help you find what you maybe searching for. Have you tried obtaining his military service records? If not I would suggest doing this.