6 Replies Latest reply on Feb 16, 2020 4:45 PM by James Jackson

Down loading images

Ruth Marks Jun 27, 2019 4:21 PM

When I try to download an image file I get spaces on either side of it. It ends up being an image capture of how it appears in the magnification box. How do I get a proper format of the image for sharing on my Facebook page?

Re: Down loading images

National Archives Catalog Jul 1, 2019 1:17 PM (in response to Ruth Marks)

We have a video tutorial How to Download Records for the National Archives Catalog If the downloaded record is not the dpi you require for your project, please contact the office listed in the Contact(s) of the description.

Please let us know if you have any additional questions and you can always emails us at catalog@nara.gov

Suzanne Isaacs
Community Manager, National Archives Catalog

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Re: Down loading images

Ruth Marks Sep 22, 2019 9:48 PM (in response to Ruth Marks)

Okay I tried that and the link does not show a download button and my credentials for History Hub do not work there.
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- Re: Down loading images
  
  National Archives Catalog Sep 23, 2019 11:49 AM (in response to Ruth Marks)
  
  Please share the link (the URL at the top of the page) for the record you are trying to download. This will help us figure out why you are unable to download.
  
  Also you should know that there are different logins required for History Hub and the National Archives Catalog. However, you do not need to log in the the National Archives Catalog in order to search or download records.
  
  Suzanne Isaacs
  Community Manager, National Archives Catalog
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  - Re: Down loading images
    
    Ruth Marks Sep 23, 2019 5:13 PM (in response to National Archives Catalog)
    
    Here is the URL ----> https://catalog.archives.gov/id/6432151
    
    I get this on all image files. No download button shows for me.
    
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    - Re: Down loading images
      
      National Archives Catalog Sep 24, 2019 1:58 PM (in response to Ruth Marks)
      
      It may have something to do with the browser you are using. I've confirmed that the download button appears in Chrome and Firefox. Here's a screenshot with an arrow pointing to the download button:
      
      Try using Chrome or Firefox, if you continue to have problems, email us directly catalog@nara.gov and we can download the image and send it to you.
      
      Suzanne Isaacs
      Community Manager, National Archives Catalog
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Re: Down loading images

James Jackson Feb 16, 2020 4:45 PM (in response to Ruth Marks)

I download the photo found and it was a zip file I believe and when I downloaded into saved in the try to pull it up it did not work at all when I converted it or should I say or when I compress the file over
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