12 Replies Latest reply on Sep 16, 2020 3:48 PM by Gordon Goodfellow

Down loading images

Ruth Marks Jun 27, 2019 4:21 PM

When I try to download an image file I get spaces on either side of it. It ends up being an image capture of how it appears in the magnification box. How do I get a proper format of the image for sharing on my Facebook page?

Re: Down loading images

National Archives Catalog Jul 1, 2019 1:17 PM (in response to Ruth Marks)

We have a video tutorial How to Download Records for the National Archives Catalog If the downloaded record is not the dpi you require for your project, please contact the office listed in the Contact(s) of the description.

Please let us know if you have any additional questions and you can always emails us at catalog@nara.gov

Suzanne Isaacs
Community Manager, National Archives Catalog

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Re: Down loading images

Ruth Marks Sep 22, 2019 9:48 PM (in response to Ruth Marks)

Okay I tried that and the link does not show a download button and my credentials for History Hub do not work there.
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- Re: Down loading images
  
  National Archives Catalog Sep 23, 2019 11:49 AM (in response to Ruth Marks)
  
  Please share the link (the URL at the top of the page) for the record you are trying to download. This will help us figure out why you are unable to download.
  
  Also you should know that there are different logins required for History Hub and the National Archives Catalog. However, you do not need to log in the the National Archives Catalog in order to search or download records.
  
  Suzanne Isaacs
  Community Manager, National Archives Catalog
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  - Re: Down loading images
    
    Ruth Marks Sep 23, 2019 5:13 PM (in response to National Archives Catalog)
    
    Here is the URL ----> https://catalog.archives.gov/id/6432151
    
    I get this on all image files. No download button shows for me.
    
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    - Re: Down loading images
      
      National Archives Catalog Sep 24, 2019 1:58 PM (in response to Ruth Marks)
      
      It may have something to do with the browser you are using. I've confirmed that the download button appears in Chrome and Firefox. Here's a screenshot with an arrow pointing to the download button:
      
      Try using Chrome or Firefox, if you continue to have problems, email us directly catalog@nara.gov and we can download the image and send it to you.
      
      Suzanne Isaacs
      Community Manager, National Archives Catalog
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Re: Down loading images

James Jackson Feb 16, 2020 4:45 PM (in response to Ruth Marks)

I download the photo found and it was a zip file I believe and when I downloaded into saved in the try to pull it up it did not work at all when I converted it or should I say or when I compress the file over
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Re: Down loading images

Gordon Goodfellow Aug 29, 2020 5:10 PM (in response to Ruth Marks)

The text in some images is difficult to read. So I would like to be able to download the jpg file and use image enhancement capabilities in other applications to help decipher the text.

I am working on Linux where Firefox has the download button, but Chrome does not. Would it be possible to display the location of the jpg file somewhere on the web page so that browsers that do not have the download button can get access to the jpg file?

By the way, when I work on a Chromebook running ChromeOS, the Chrome browser does display the download button, but it's missing on the Linux Chrome browser.
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- Re: Down loading images
  
  National Archives Catalog Sep 1, 2020 12:10 PM (in response to Gordon Goodfellow)
  
  I'm sorry, we're not able to make the change to the Catalog to display the link to the record. As for the issue with the Linux Chrome browser - I'm asking our developers about this and will be back in touch when I have an answer.
  
  Suzanne
  
  Community Manager, National Archives Catalog
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  - Re: Down loading images
    
    Gordon Goodfellow Sep 1, 2020 1:56 PM (in response to National Archives Catalog)
    
    Here is the version of the Chrome browser I am running on Linux (Ubuntu 18.04).
    
    Version 85.0.4183.83 (Official Build) (64-bit)
    
    I just tried the Chromium browser and it also does not display the download button. Here's the Chromium version:
    
    Version 84.0.4147.105 (Official Build) Built on Ubuntu , running on Ubuntu 18.04 (64-bit)
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    - Re: Down loading images
      
      National Archives Catalog Sep 1, 2020 3:01 PM (in response to Gordon Goodfellow)
      
      Thank you! I'll pass this on to the developers.
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      - Re: Down loading images
        
        Gordon Goodfellow Sep 2, 2020 12:56 AM (in response to National Archives Catalog)
        
        It looks like the problem is something specific to this computer. I tried using the the same version of the Chrome browser on two other Linux computers and they both had the download button. So it looks like I need to figure out what is different on this computer.
        
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        Re: Down loading images
        
        Gordon Goodfellow Sep 16, 2020 3:48 PM (in response to Gordon Goodfellow)
        
        I figured out what was causing the download button to be missing. In the Chrome browser settings I had font size set to large. Changing it to medium allowed the button to be displayed.
        
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