1 Reply Latest reply on May 13, 2019 10:41 AM by National Archives Catalog

    How do you get any research done when..

    Erick Jones Newbie

      ...the catalog.archives.gov website is always unresponsive?

       

      Something went wrong, please contact NARA support at catalog@nara.gov

        • Re: How do you get any research done when..
          National Archives Catalog Adventurer

          Dear Erick,

           

          We sincerely apologize for the ongoing issues with our Catalog. We understand that this is more than just an inconvenience to you and others attempting to conduct research. Our developers are actively working to address issues with our servers and to determine why outages and errors are happening so frequently.

           

          We encourage you to report any errors or Catalog performance issues to us at catalog@nara.gov. This helps us log and report issues, and can also help us isolate problems to get the Catalog back up and running as soon as possible.

           

          Again, we do apologize. We are working as hard as we can to address and fix these issues to ensure the Catalog's stability for you and others conducting research. Thank you for your continued patience.

           

          Sincerely,

          Meredith Doviak

           

          Community Manager, National Archives Catalog

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