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We sincerely apologize for the ongoing issues with our Catalog. We understand that this is more than just an inconvenience to you and others attempting to conduct research. Our developers are actively working to address issues with our servers and to determine why outages and errors are happening so frequently.
We encourage you to report any errors or Catalog performance issues to us at firstname.lastname@example.org. This helps us log and report issues, and can also help us isolate problems to get the Catalog back up and running as soon as possible.
Again, we do apologize. We are working as hard as we can to address and fix these issues to ensure the Catalog's stability for you and others conducting research. Thank you for your continued patience.
Community Manager, National Archives Catalog