2 Replies Latest reply on Mar 1, 2019 2:40 PM by Julianne Mangin

    Screen freeze on in progress documents

    Julianne Mangin Adventurer

      I have had this happen to me a few times.  It happens whenever I start working on a document that is designated "in progress" but in reality, nothing has been transcribed yet.  I will type a single letter, and then the screen turns light blue.  At that point, I can't continue typing until I save it, submit it for review, and then re-open it in edit.  While this is an adequate work-around, I think there's a bug in there somewhere.  If a document has no typing in the transcription window, shouldn't it be "not started" and not "in progress"?