Sorry to hear that the fax isn't working. There is another fax number listed for the Atlanta Federal Records Center: (404) 736-2931.
Let us know if that works!
National Archives at Atlanta
Dear Mr. Medrich
In addition to the fax number that Desiree Whalen provided, we wanted to make sure that you are aware of other options for contacting the NARA, Atlantic Federal Records Center - U.S. Court Reference Program.
Their telephone number listed on the NAFT Form 90 (10-15) is 404-736-2900 and their email is firstname.lastname@example.org.
You also have the option of mailing the form to:
NARA, Atlantic Federal Records Center - U.S. Court Reference Program
4712 Southpark Boulevard
Ellenwood, GA 30294
Another option is the order online through this webpage.
We hope that this information is helpful. Best of luck with your research!