I thought President Carter Pardoned those involved during the Vietnam War? Did he actually serve and report for induction and receive a discharge certificate? Did he leave the country and go to Canada or fail to Report for Induction? What branch was it? You could try the Army Human Resources Command or your Local Congress Person or Senate Representative for a referral. If he deserted while in the service, then he could apply for an upgrade to their discharge. I've also heard of veterans actually serving in Vietnam and then deserting while on leave or after they returned to the states. The are service reps a the VA. They did not consider the effects of PTSD and reasons during the war. If the person never reported for induction, then I would research the actual Presidential Executive Orders or wording of the pardon. Perhaps there is a NARA subject matter expert?
If it was the Army in 1976 then you may be able to seek guidance from the Army Human Resources Command or a VA Representative. But there are many variables.
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Dear Ms. Akbar,
Mr. Tomko is asking a lot of the correct questions. While the National Archives and the National Personnel Record Center cannot alter documents, we may be able to provide you the correct documentation to present to the Human Resources department of the branch in which your spouse served. You may also seek the help of the Veteran’s Administration in getting the status changed if it is eligible. Please feel free to request the record at; https://www.archives.gov/veterans/military-service-records
Thank you for contacting the History Hub and good luck!