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Dear Ms. Cly,
Thank you for contacting HIstory Hub. Our response depends on when your family served.
Official Military Personnel Files (OMPFs) from WWI to 1954 are in the custody of the National Archives in St. Louis, MO. The email address is firstname.lastname@example.org. OMFPs after 1954 are in the custody of NARA's National Personnel Records Center in St. Louis, MO. The email address is email@example.com.
Service records prior to WWI are in the custody of the National Archives in Washington, DC. The email address is firstname.lastname@example.org.
World War II Army Enlistment Records are in the custody of the Electronic Records Division (RDE) and are available via AAD (Access to Archival Databases) on the National Archives website at: http://aad.archives.gov/aad/. Click on "World War II" under the category section. A list of the databases relating to WWII will appear and select the first database to search the WWII Army Enlistment Records. This database provides limited information.
We hope that we have been helpful and wish you the best of luck with your continued search.