I was able to look through RG 64 both for Air Medal (AM) and Distinguished Flying Cross (DFC). I did not find his award card listed in the index. I would try to obtain is military records when the pandemic is over or until they upgrade their staffing levels.
Dear Mr. Jordan,
Thank you for posting your request on History Hub!
We searched the National Archives Catalog and located the Award Cards, 1942 - 1963 for the U.S. Army Air Force and the U.S. Air Force that includes files for Air Force Award Cards [Distinguished Flying Cross]: Johnson, Samuel - Juetten, Richard and Air Force Award Cards [Air Medal]: Jones, Jarvis - Jorgensen, Albert but we were unable to locate a card for Woodrow Jordan. These records are digitized and available using the Catalog.
We suggest that you request a copy of his Official Military Personnel File (OMPF). OMPFs and individual medical reports for enlisted men of the U.S. Army who were separated from the service after October 1912 and before 1959 are in the custody of NARA's National Personnel Records Center (NPRC) in St. Louis. In many cases where personnel records were destroyed in the 1973 fire, proof of service can be provided from other records such as morning reports, payrolls, and military orders, and a certificate of military service will be issued. Please complete a GSA Standard Form 180 and mail it to NARA's National Personnel Records Center, (Military Personnel Records), 1 Archives Drive, St. Louis, MO 63138-1002. If there is any information requested by the form that you do not know, you may omit it or provide estimates (such as for dates), but the more information you provide, the easier it will be to locate the correct file if it survived the fire. For more information see Official Military Personnel Files (OMPF), Archival Records Requests.
Due to the COVID-19 pandemic, NPRC will continue servicing requests ONLY associated with medical treatments, burials, homeless veterans seeking admittance to a homeless shelter, and those involving the VA Home Loan program. If your request is urgent, please see Emergency Requests and Deadlines. Please refrain from submitting non-emergency requests such as replacement medals, administrative corrections, or records research until NPRC returns to pre-COVID staffing levels. Please check archives.gov/veterans for updates to the NPRC operating hours and status. We apologize for this inconvenience and appreciate your understanding and patience.
We hope this is helpful. Best of luck with your family research!