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Marilynn I would start with the National Park Service's Soldiers and Sailors Database. The National Park Service complied General Index cards of the Compiled Military Service Records held at the National Archives and Records Administration into one comprehensive database. As of 2001 it had over six million names.
When you search for, and ultimately find, your ancestor take note of the Alternate Name field. In that field on the Soldiers and Sailors site it lists a microfilm number. For many of these soldiers and sailor entries this field corresponds to the record in the National Archives and Records Administration. Compiled Military Service Records for the Civil War are stored by the National Archives in Washington, DC. This information about compiled service records can be found on their web site:
Compiled Service Records:
Compiled service records consist of an envelope containing card abstracts taken from muster rolls, returns, pay vouchers, and other records. They will provide you with your ancestor's rank, unit, date mustered in and mustered out, basic biographical information, medical information, and military information.
Once you've found your ancestor check out the National Archive's page on researching military service records. It's very helpful and will get you headed in the right direction: Research in Military Records.
Then when you've found your ancestor and you want copies of those records go to here: Requesting Copies of Older Military Service Records and get form NATF 86 and send it to the National Archives.
Best wishes in your research.
THANK YOU !