The NARA and NPRC have asked not to submit for service records during this timeframe because they are only operating and providing documents based on home loans, homeless veterans, medical, and burials. Until they can figure out a productive and safe way to resume operations things are limited. So your type of request will probably not occur for some time.
One suggestion is to contact the VA if he ever received any treatment they may have a copy of his DD214. Plus you can try contacting the County Clerks office or County veterans service office in the state he live and county. He may have recorded his papers with the county.
Hope this helps
Dear Mr. Maher,
Thank you for posting your request on History Hub!
Due to the COVID-19 pandemic, the National Personnel Records Center (NPRC) will continue servicing requests ONLY associated with medical treatments, burials, homeless veterans seeking admittance to a homeless shelter, and those involving the VA Home Loan program. If your request is urgent, please see Emergency Requests and Deadlines. Please refrain from submitting non-emergency requests such as replacement medals, administrative corrections, or records research until NPRC returns to pre-COVID staffing levels. Please check archives.gov/veterans for updates to the NPRC operating hours and status. You may also Check the Status of a Request for Military Service Records online. We apologize for this inconvenience and appreciate your understanding and patience.
We hope this information is helpful.
Dear Mrs. Salyer,
first i wanna say thx for your fast answer.
I know that my request is not an emergency request, but the U.S. Consulate gave me an deadline to bring my fathers dd214 to them.
My father and me working on it to find another way to get this done.
Maybe my request gets proceeded when they start working in a regular way.
Dear Mr. Maher,
I have some additional information that may be helpful for you.
Since you have allowed sufficient time for the National Personnel Records Center (NPRC) to receive and process your request (more than 10 days), you may check the status of your request by email through the NPRC Customer Service Center at email@example.com. Please provide the request number, the name, address and phone number of the requester, and the veteran's branch of service in order to aid NPRC to find your request in their system. You will receive a return e-mail from NPRC with a projected completion date for your request.
You also may telephone the NPRC Customer Service Line (this is a long-distance call for most customers) at 314-801-0800.
Thank you for this information.
I wrote an e-mail to the military archiv and i will be waiting a few days.
If they won't answer my e-mail i will try it your way.
Normaly i'm not the annoying one but the given deadline makes me a little bit nervous.
If your father has passed away and was provided with a military funeral, the funeral home who assisted with the services may also have a copy of his DD-214 document. Many of the funeral homes require a copy showing Honor Discharge in order to provide the military funeral accoutrements.