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Dear Mr. Montespina,
Thank you for posting your request on History Hub!
Recently, NPRC has been experiencing problems with incoming faxes, and it is recommended to send requests to any of the alternate numbers provided here: https://www.archives.gov/personnel-records-center/civilian-non-archival.
Due to the COVID-19 pandemic and pursuant to guidance received from the Office of Management and Budget (OMB), NARA has adjusted its normal operations to balance the need of completing its mission-critical work while also adhering to the recommended social distancing for the safety of NARA staff. As a result of this re-prioritization of activities, you may experience a delay in receiving an initial acknowledgement as well as a substantive response to your request. Also, NPRC will continue servicing requests ONLY associated with medical treatments, burials, and homeless veterans seeking admittance to a homeless shelter. If your request is urgent, please see Emergency Requests and Deadlines. Please refrain from submitting non-emergency requests such as replacement medals, administrative corrections, or records research until NPRC returns to pre-COVID staffing levels. Please check archives.gov/veterans for updates to the NPRC operating hours and status. We apologize for this inconvenience and appreciate your understanding and patience.
Hello Mr. Chamberlin,
Thank you for your thorough response. I have sent my request to the alternate fax posted on the web link you provided https://www.archives.gov/personnel-records-center/civilian-non-archival.
I will update my thread once my actual SF-50 arrives from NARA/NPRC, that way someone else who might have a similar situation as mine can see the estimated time frame and plan accordingly.
UPDATE: I received a fax back from NPRC. It took about five business days to hear back from them. From April 23rd to today April 30th. They sent a form with a checkbox that they did not have any SF-50s for me on file and that I should reach out to my old job. I have been out of the government for 850 days today. This made me reorient my attention to my former work human resource office. I had called them a couple of times with no answer, but since 850 days is way over the 120 day mark that SF-50s are supposed to be archived, I didn't think there was any chance that they still had it. Finally, I found an alternate number to HR and got a person on the phone who was able to send all of my SF-50s to me today.