Dear Ms. Black,
Thank you for posting your request on History Hub!
Due to the COVID-19 pandemic, NPRC will continue servicing requests ONLY associated with medical treatments, burials, and homeless veterans seeking admittance to a homeless shelter. We can not provide estimates as to when local health conditions will permit NPRC to resume servicing non-emergency requests or how long it will take for them to work through the growing backlog of non-emergency requests. Please check archives.gov/veterans for updates to the NPRC operating hours and status.
We apologize for this inconvenience and appreciate your understanding and patience.