1 Reply Latest reply on Feb 9, 2021 9:36 AM by History Hub Administrator

    why responses not moderated

    Susannah Brooks Ranger

      On 4 Feb I made responses to 3 queries in the genealogy section that have not be "moderated" & thereby cannot be viewed by the person who posted the query.  Why have they not been "moderated" when other responses to those and other queries have been "moderated" in past 3 1/2 days?

        • Re: why responses not moderated
          History Hub Administrator Navigator

          Thanks for your question.


          We make every effort to review and moderate incoming submissions in the order they are received. Unfortunately our moderation system experienced a brief technical issue on February 5th, which delayed the review of a small sub-set of submissions, which has since been resolved.  Thanks for your patience as we worked to correct this issue.


          (As a reminder, submissions are only moderated during regular business hours. Generally Monday through Friday, 8:30 AM - 5 PM ET, and excluding Federal holidays.)


          Thank you again for your interest in History Hub!