1 Reply Latest reply on Feb 9, 2021 9:36 AM by History Hub Administrator

    why responses not moderated

    Susannah Brooks Ranger
    Susannah Brooks Feb 9, 2021 9:21 AM

      On 4 Feb I made responses to 3 queries in the genealogy section that have not be "moderated" & thereby cannot be viewed by the person who posted the query.  Why have they not been "moderated" when other responses to those and other queries have been "moderated" in past 3 1/2 days?

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        • Re: why responses not moderated
          History Hub Administrator Navigator
          History Hub Administrator Expert Feb 9, 2021 9:36 AM (in response to Susannah Brooks)

          Thanks for your question.

           

          We make every effort to review and moderate incoming submissions in the order they are received. Unfortunately our moderation system experienced a brief technical issue on February 5th, which delayed the review of a small sub-set of submissions, which has since been resolved.  Thanks for your patience as we worked to correct this issue.

           

          (As a reminder, submissions are only moderated during regular business hours. Generally Monday through Friday, 8:30 AM - 5 PM ET, and excluding Federal holidays.)

           

          Thank you again for your interest in History Hub!