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Researchers Help

1 Post authored by: Jason Clingerman Expert

I cringe every time I hear a story about a researcher spending money to travel to a National Archives facility only to find out the records they seek aren’t at that location, are unavailable for research, or that the reference staff are unable to assist the research in the short travel window they have available. This is a very frustrating scenario but it is easily avoidable by following two easy steps: searching the National Archives Catalog and then contacting us. Below I detail these steps you should take before arriving at one of our facilities to conduct research.


Search the National Archives Catalog

Go to the National Archives Catalog and search what you’re looking for. If you’re having trouble finding relevant results, try narrowing your search with the refine options on the left side of the screen or by conducting an advanced search. If you have any questions about how to use the Catalog, please contact the National Archives Catalog staff.


Once you’ve found records that interest you and you decide you have to come to a National Archives facility to view them, first confirm their availability by checking their Access Restriction(s) under “Details.” If “Unrestricted,” you should be able to view the records without issue. If “Restricted - Possibly,” “Restricted - Partly,” or “Restricted - Fully” then you may be unable to view them.


If you are interested in coming to view those records, bookmark the URL or note the National Archives Identifier (NAID) of the records. This will come in handy in the next step when you contact us.


Contact Us

Regardless of the Access Restriction(s) please contact the reference unit listed in the Catalog description under “Archives Copies.” It is very important that you contact us three or more weeks before any planned visit to give the reference staff enough time to do appropriate investigation and preparation. Some records are even stored offsite and require transfer to the research facility. If you don’t give them this time, they may be unable to help you when you arrive.


Reference staff will be able to inform you of the availability of the records and possibly prepare them for your visit if available for research. Give them either the URL you bookmarked or the NAID you recorded. Please note, not all facilities will prepare records in advance of your visit.


Even if you don’t find anything of interest, contact us. If you know which facility you need to contact, contact them directly (list of locations with contact information here). If you are unsure of which facility might hold records relevant to your interest, use the general contact us form. It’s possible the records you seek haven’t been described yet, or weren’t described in a way that corresponded to the keywords you entered in your search. A reference archivist will be able to help you further. Also, be sure to check our FAQs for answers to some of our most commonly asked questions.