Not being able to see the document on my screen

Erica 9 days ago

Everytime I click on a record to transcribe the image or images do not show up on my screen my web browser doesn't need a update I use the newest version of chrome as my web browser

0 National Archives Catalog 5 days ago

Dear Erica,

I'm sorry to hear you're experiencing this problem. I recommend logging out of your catalog account and then logging back in. This usually clears up this issue. We recommend regularly logging out of your account to prevent these issues.

Sincerely,

Community Manager, National Archives Catalog
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